Dear Customer,
We hope this message finds you well. Navarik is continuing to progress its Cloud Migration, and we are pleased to inform you of our upcoming scheduled maintenance windows, during which we will be moving our production infrastructure to the cloud.
We plan to complete the migration on November 13th, 2024, however, should we encounter any unexpected issues, we may delay to November 20th, 2024. Please note the following maintenance windows:
First Maintenance Window:
Time Zone | Start Time | End Time |
Universal Time Coordinated (UTC) | 2024-11-13 23:00:00 | 2024-11-14 05:00:00 |
Eastern Time (ET) | 2024-11-13 18:00:00 | 2024-11-14 00:00:00 |
Central Time (CT) | 2024-11-13 17:00:00 | 2024-11-13 23:00:00 |
Pacific Time (PT) | 2024-11-13 15:00:00 | 2024-11-13 21:00:00 |
Second Maintenance Window:
Time Zone | Start Time | End Time |
Universal Time Coordinated (UTC) | 2024-11-20 23:00:00 | 2024-11-21 05:00:00 |
Eastern Time (ET) | 2024-11-20 18:00:00 | 2024-11-21 00:00:00 |
Central Time (CT) | 2024-11-20 17:00:00 | 2024-11-20 23:00:00 |
Pacific Time (PT) | 2024-11-20 15:00:00 | 2024-11-20 21:00:00 |
As with all scheduled maintenance, you may experience system unavailability during these times. This will primarily affect Navarik Inspection, VEF, IMS, and the Navarik Inspection SOAP API, so we recommend planning accordingly. Navarik will do its best to minimize downtime.
During this stage of migration, our integration environment will also be migrated to the cloud.
Once the migration is complete, Navarik will provide confirmation, and we encourage you to test the application upon receiving this confirmation. Guidelines for testing were provided in our Cloud Migration Information Sheet previously emailed to you.
If confirmation is not provided after these windows, Navarik will inform you that we were unable to complete the migration, and your application(s) will continue to run on the current infrastructure without any changes.
If you have any questions or experience issues before, during, or after the maintenance windows, please feel free to contact our support team at support@navarik.com. We are here to assist you.
We will also send you a reminder closer to the maintenance dates to ensure you are well-prepared.
Thank you for your continued trust and support.